Sometimes employee is not able to execute delegated task self-dependently or in time (because of the lack of experience, not sufficient skills or any other problems), in this case supervisor may carry out part of delegated task in order to help employee with task competition, but this should not be backward delegation. To help employee correctly supervisor can:
- analyze the problem and decide if task can be done at all;
- carry out only selected steps (parts) of problematic task to decrease workload on subordinate;
- engage additional resources if possible (allocate parts of task among different executers);
- create action plan for elimination of problems that may appear;
Only extreme situations require backward delegation (when supervisor executes main part of problematic task). To facilitate and control task delegation it is possible to use task management groupware. VIP Task Manager is task delegating and monitoring software that instantly delivers information about job assignments and project progress/problems to stakeholders and executers.
To help employee with completion of problematic tasks you can:
- start your work delegating application
- define what task has problems within its performance
- define what executers can be involved into urgent task execution
- assign tasks to resources, set task timelines and set urgent priorities
See also:
Control the tasks that you delegate
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