Employee Overload occurs when the workers are overwhelmed by the amount of work assigned to them: demands to complete the whole amount of work exceed their natural human limits, as they are expected to accomplish too much within too little time or too few of other resources. Employee overload occurs when employees suffer from a dramatic increase of their responsibilities, so they may become quickly saturated and stressed out by poorly controlled stream of incoming tasks and other requests. Employee overload can happen as an episode of occasional emergency (transient peak workloads), but when it is in a chronic condition, an employee burnout may happen, as far as a worker cannot have enough time to recover from galloping work demands.
Employee overload is characterized by a combination of the following traits:
- Long and intensively loaded working hours;
- Unrealistic, unreasonable workloads, expectations and due dates;
- Reduced breaks, days off and holidays;
- Poorly organized workflows and ineffective workplace;
- Frequent and unwanted overtime (whether paid or unpaid);
- Rapid expansion of employee responsibilities;
- Workloads which are not suitable to impaired medical condition of an employee;
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