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Process Thinking is a procedure of analytically considering a certain process and its content in terms of process movement, activity, events, change and development. It is the way to dynamically examine the process and check its content for failure and success in order to ensure the right direction of process development.
Process thinking addresses the following issues:
- What is the process being investigated?
- How does this process work?
- What is the sequence of steps or the workflow to implement the process?
- What problems do exist?
- What are the causes of those problems?
- What is the effect of the problems?
There are three basic tools to think through a given process. These tools are:
- Cause-effect analysis. This tool helps thoroughly think through obvious and hidden causes of the process and define their possible effect to the final outcome of the process.
- Flowchart. This tool lets make a graph representation of key implementation steps to get a big picture view of how the process develops and what relationships exist between the steps.
Project management tool. The Critical Path Method or PERT can be used to analyze relationships between the process and other activities
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