Many entrepreneurs and managers do not make haste to get into outsourcing opportunities as they have doubts that they may preserve control of their business or operational expenses will grow. However, outsourcing can be a cost-effective way to convert business efforts into higher productivity and reduced expenses. When making a decision on outsourcing, the entrepreneurs and managers need to know exactly which core and non-core functions can be outsourced, and then what profitability the business will gain. It is vital to control the progress and productivity of each outsourced process or task in order to be aware of which activity brings more benefits and which one needs to be analyzed and changed for better.
Outsourcing can become controllable and manageable by using VIP Task Manager. This system allows to manage tasks and processes assigned to outsourced employees. The manager can create and assign the tasks to the employees, supervise current activities and control remote work via Internet connection. Each month, week or daily the manager can build performance report and give it to the business owner for analysis of outsourcing activities. The report may include time, qualitative and score measures of the activities so that the business owner can analyze productivity and profitability.
Action plan:
- Run VIP Task Manager
- In Resource List view you can add detailed information for outsourced employees and create user accounts for them
- To create and assign tasks, you can use Task Tree view. In this view you can create the folder 'Outsourced activities' and put all outsourced tasks into this folder
- To build reports, you can use Chart Panel, Report Builder, or just export task list view into Excel sheets
- By using Custom Fields, you can add KPIs to measure the employee performance and analyze outsourcing activity
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VIP Task Manager |