Ineffective allocations of task and irrelevant workflow may be the reasons of poor employee performance and reduced output. In a company which uses inefficient workflow in daily practice some employees work hard to complete tasks while the others just make their minimum to perform assigned job. This causes stresses and employee burnout. The reason of ineffective workflow and poor employee performance is a failure in the design of the workflow, not actually the employees. The tasks should be assigned to each employee according to his abilities, functional duties and skill level. The workflow should be based on relevant task assignment with caution to process management. Each process is a part of the company's workflow, and the manager should consider the complexity and difficulty of it when assigning employees.
The way to redesign current workflow to minimize employee stresses and burnout is to use task management system with workflow editor. VIP Task Manager is the system that allows to create, manage and correct various sorts of workflows for multiple processes. The Workflow Editor allows to set up customizable tasks statuses. In VIP Task Manager any process can be represented as a series of tasks that should be completed step by step, one after another. The manager can use Workflow Editor to build consistent workflow where every employee makes only assigned tasks. The manager can watch and assess individual task performance and make quick decisions to reallocate tasks from one employee to another. This will reduce employee overload and minimize stresses and burnout.
Action plan:
- Run VIP Task Manager
- To run Workflow Editor, go to main menu and select items Tools - Custom Workflow
- In Workflow Editor you can create several sorts of workflow. For example, Sales department workflow, Product development workflow and other.
- To redesign workflow you need to have administrator rights. Any workflow can be changed in real time.
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