What is a back office?
A back office is generally regarded as the technology, services and human resources required to manage a company itself. The back office is supported by system . Back office tool is a part of the corporate system that manages and controls the company and its workflows, such as order processing, task management, action planning and cost management. Such software supports the company's back office through providing tools for collecting and distributing information obtained from the front office. Enterprise software gathers the inputs from office users and processes them further.
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How back office software helps in company management
The purpose is to support operations of the front office through providing developing, manufacturing and supporting products and rendering services, but without being seen by customers. Office management software allows to keep the tasks related to the company's sales and purchasing transactions, and to update vital information in real time. Invoices, receipts, and reports can be managed and referred by a program . The company can reduce costs and improve operational efficiency by using bapplication . The following advantages can be obtained if using office management program :
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Timekeeping. Back office management software brings time management and timekeeping solutions. It provides interactive data entry that can be localized or distributed to the company's employees over local network or Internet. It keeps records on all tasks and related information in a single database. An office manager can track changes in the workflow and schedule assignments of back office employees.
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Managing tasks. Office management software is perfect collaborative task management system that provides solutions for administering and tracking tasks and charting costs per task per employee. For example, accounts department can use a tool to manage complex billing procedures and the task-based billing workflow as well as billing document flow.
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Centralized database. Back office application allows to create a database which is accessed by all employees of the company. The database contains all corporate information. It's protected by password and personal log-in name. That software lets store the database on a dedicated server machine.
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Reports management. Back office program has report management system that allows managers to create and modify task reports. The program includes custom field functionality and report builder that in aggregate provides productivity and management reports in text, HTML, Excel and graph formats.
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VIP Task Manager - taking advantages of back office software
A combination of task management, workflow customization, job scheduling, task reporting and team collaboration resides in VIP Task Manager . This system can be used to manage the whole company as well as its separate departments and divisions. VIP Task Manager creates a centralized database which can be accessed by all employees of the company through Internet and LAN. It brings the mentioned advantages, allowing to manage tasks of the back office, create schedules, keep history of actions, build reports and analyze productivity through a set of key performance indicators.
Read also a new article about process management - project management client-server software for Windows |
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