Healthcare company management software

This solution can be established in the companies that provide specific services such as audits of Healthcare Effectiveness Data and Information Set (HEDIS) that is a widely used set of specifically defined performance measures in the managed care industry, developed and maintained by the National Committee for Quality Assurance (NCQA). In the United States, patients and providers may choose to participate in a wide array of private health plans, so HEDIS was designed to help consumers to compare different health plans and to check their conformity to national or regional benchmarks. HEDIS is a tool used by more than 90 percent of America's health plans to measure performance on important dimensions of care and service.

HEDIS audit services company that was certified as an auditor use special process designed by NCQA to collect and audit data in order to ensure validity of HEDIS results that are used by employers, consultants, government agencies and consumers to help them in selection of the best health plan that can fit their needs. HEDIS data is also used to make improvements in health plans quality of care and service. HEDIS Audit Services Company helps managed care organizations with the HEDIS measures that can be validly reported to public and stakeholders.

The objective of HEDIS audit services company is to provide to clients an audit in a timely, well-organized and structured way. Also such a company may provide consulting services such as seminars for employees and providing to clients ideas for corrections and/or improvements if some problems were identified during the audit.

The workflow of HEDIS audit services company is process and collaboration oriented. The time also plays very important role. According to this we can say that special process and project management software can be used to facilitate the labor of professionals that work in such a company. This solution can be realized with a help of VIP Task Manager .

VIP Task Manager is real-time tasks and time management software that works in client-server manner. This groupware can be used by HEDIS audit services company for planning and tracking (in terms of tasks/steps completion, process statuses, assignments, time etc.) of team collaboration at HEDIS data audit and also at other activities of the company.

HEDIS audit services company audits data that is submitted by health plans (clients) for public
reporting. At the same time healthcare audit company may service dozens of audits running. The best way to manage processes of health plans auditing is to plan and track them in Task Tree mode of VIP Task Manager. This product allows specialists of HEDIS audit company to:

• Plan and track the process of health plan audits
• Break audit services project/daily work into smaller tasks (steps)
• Create templates for different processes, for example for different submissions of healthcare plans (Commercial, Medicare, Medicaid)
• Allocate tasks into different task groups according to specialists, clients, health plans etc.
• Create a hierarchy of task groups in correspondence with audit project's structure
• Assign each of the tasks (healthcare audit process steps) to specialists that should execute them, assign supervisors to tasks in order to control healthcare audit progress
• Plan tasks and healthcare audit process steps by time properties, priorities (from lowest to urgent) and order

• Decrease or increase priority of healthcare audit tasks, modify steps order if required, remove tasks to archive or replace into different folders, duplicate tasks and folders
• Track healthcare audit process performance by receiving of instant notifications, tracking tasks' statuses and percents of completeness
• Immediately see when some of the healthcare tasks/ healthcare audit steps are procrastinated and know the time left before their due dates
• Highlight tasks groups on task tree view
• Customize tasks and task group workflow and create custom attributes for tasks
• Write additional instructions to each task or get quick reports with a help of task notes section
• Receive healthcare audit results or share documents with a help of file attachments directly to tasks
• Track healthcare audit history, dates when task was started, completed and last modified
• Analyze team audit performance with a help of various printable charts and reports, export reports into formats of HTML and MS Outlook

• Use Task List mode in order to see and report their tasks and steps of business processes that they receive
• Observe auditors' daily, weekly, monthly or any time period tasks
• Clearly understand what healthcare audit steps, when and in what order auditors should execute
• Receive task reminders and see how much time left before the due dates of each healthcare audit
• Sort healthcare audit steps and tasks by priority
• Filter tasks and HEDIS healthcare audit steps by task groups, statuses or/and any task attributes
• Get various notifications when important events happened within system, for example when new audit tasks are assigned to specialists
• Quickly report about task performance by changing of task status, percent of completeness, by writing reports in task notes section and attaching of job result files or links to tasks.

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