Page 2. IT department staff

In general IT professionals can be grouped according to their responsibilities/tasks:

Administrators (Database, Windows System, UNIX System, Network) – these specialists have a number of periodical procedures to perform. These procedures are required for ensuring of effective work of computer hardware and software and include technological configuration, monitoring, testing, analyzing, reporting, making database and software backups, updates, archiving data and so on. VIP Task Manager allows setting recurrence tasks – this feature can be especially useful for IT administrators.

Developers (Programmers, Web Developers, Analysts) – these specialists usually have to work at their tasks within certain projects. These projects can be related to application, system, web and maintenance programming. Generally IT developers perform tasks that are related to designing/modifying/maintenance of the software - coding, debugging, testing, analyzing and documenting software systems. VIP Task Manager allows creating templates of projects and processes – this can be useful for workflow of developers.

Supervisors (IT department managers of different levels) – those who manage projects, delegate tasks to subordinates and control work performance. VIP Task Manager combines main features of project management software and personnel management (Tasks planning, assigning, scheduling, reporting and tracking)

IT department Resource List:

VIP Task Manager is task management groupware that allows IT department managers and average IT specialists to benefit from its capabilities and flexibility. The first thing that should be done when you start to work with VIP Task Manager is registering the staff members. For this purpose VIP Task Manager can work in Resource List mode. Using Resource List you can create accounts for users of the groupware (set login and password), enter personal data (Phone, Address, E-mail), working data (Department, Job Title) and delegate role if required. After the IT specialist is listed in Resource List he/she can assign tasks or be assigned with a task by supervisor. You can use field “Department” to assign employees to different teams within one department.

• >> IT department staff
• IT department functions/workflow
• IT Projects management
• Performance of routine audits and maintenance of hardware and software
• Installing and configuring new hardware and software
• Software design & development, selection, testing, installing and support